As is the case with a lot of other companies that are ‘Best’ or ‘Better’ for the World.
Let’s get personal. I was afraid to share this story since it hits so close to home for me and might leave my company vulnerable. But I believe it is important to share with you, my experience as an entrepreneur with a company that’s also not the absolute best – yet.
Some months after starting my business, I landed the first big order for Paper on the Rocks. I was over the moon. Yes! Someone believes that my Rockbooks are the future of notebooks! We delivered them, and it all looked great.
A week later, I received an email. “We’re very sorry to inform you that some of the books are falling apart.” The rocks were crumbling under my feet – I was on the rocks (meaning of ‘on the rocks’: 1. In a state of difficulty, destruction, or ruin). This was the end! My biggest newest client would for sure NEVER buy ANY Rockbooks again!
We ended up solving the problem and replacing the broken books. And that’s when it happened: